Integration API basics

Wolt offers implementation plans that you can use to integrate with Wolt. These plans meet different needs of our partners. Partners must use all APIs in an implementation plan to achieve their operational objectives.

Check the integration implementation plans and pick one that is ideal for you.

All plans require development effort from our partners

Every plan requires the use of one or more of our APIs. Check out all available plans and APIs below.

Integrations for restaurants

Plan	Ideal partner	Benefits
Restaurant advanced	Multi-venue restaurants with high volumes	Reduce errors and improve efficiency by getting orders directly into a POS after accepting them from the Wolt iPad Sync menus across all their venues without any duplication of work
Restaurant iPad-free	Local and global enterprise restaurants	Manage all Wolt operations from a POS or aggregator system and scale delivery businesses without the Wolt iPad app Note: Phone support must be provided by our Wolt local team
Restaurant self-delivery	Self-delivery enterprise restaurants	Manage all Wolt operations from a POS or aggregator system and scale delivery businesses without the Wolt iPad app Note: Phone support must be provided by our Wolt local team
Restaurant hybrid delivery	Enterprise restaurants that aim to leverage both Wolt and self-delivery capabilities	Optimize availability by choosing between Wolt and self-delivery methods based on current circumstances. Note: Phone support must be provided by our Wolt local team

Integrations for retailers

Plan	Ideal partner	Benefits
Retail lite	All retail partners	Save time and effort updating prices and inventory of large catalogs thereby allowing our consumers to get the "freshest" availabilities and a great consumer experience
Retail advanced	High volume retail partners	Save time and effort updating prices and inventory of large catalogs thereby allowing our consumers to get the "freshest" availabilities and a great consumer experience Streamline in-store operations by getting orders directly into a POS/ERP

Our APIs

Order management API

Enables partners to get orders and put them into their POS systems. Uses a ping and pull methodology - sends webhook notifications while partner's system pulls order details. Partners are able to use the API to accept/reject/mark orders ready directly from their POS systems.

For details, refer to Order API.

Enables our partners to push their venue specific menus to Wolt. This saves time and effort by preventing duplication of work. Partners manage their menus on their venue's POS or other menu management system.

For details, refer to Menu API.

Venue management API

Enables partners to manage their venues without having to use Wolt iPad. You can control venue's opening hours and status.

For details, refer to Venue API.

Merchant and venue structure

At Wolt, we have a merchant <> venue structure. A merchant can have several venues, but not all brands are merchants.

Brands can have several merchants, each having several venues. For example Burger Queen could be the brand and it could have either one merchant or several merchants, with each merchant having one or several venues.

API authentication should be at venue level

API authentication is done at the merchant level. To ensure that the above structure does not become a problem for scaling, we recommend our partners to assume that all API authentication is at the venue level.

How to integrate with Wolt

Integrate with Wolt by following the steps. Please reach out to a Wolt account manager to get the relevant documentation after an implementation plan has been selected.

The QA step is mandatory. Integrator must demo a finished integration before it can be rolled out to mutual merchant partners.

Test phase

Wolt partner manager shares API documentation
Integrator signs T&C
Wolt partner manager creates test merchant, venue and user(s)
Wolt partner manager generates API credentials
Wolt partner manager shares test account and credentials with integrator
Wolt partner manager sets up date/time for demo by integrator - QA testing

Live phase

Wolt partner manager generates API credentials for live venue
Wolt partner manager shares API credentials with integrator