Venue Guide

Wolt's venue API suite is aimed at improving your visibility on venue information & order health, as well as giving you the tools to update key store information like opening hours, or online status.

Capabilities Overview

Set Venue Online or Offline (mandatory)

API specs & endpoint

Toggle a venue's availability, online or offline, directly via API.

Update Venue Opening Times (mandatory)

API specs & endpoint

Keep your venue's Wolt operational hours aligned with your system's schedule.

Get Venue Status (optional)

Get Venue API specs & endpoint

Use this endpoint to pull various venue specific information, such as:

  1. Store availability: online or offline

  2. Opening hours

  3. Monitor the 3 latest order statuses to identify rejected or problematic orders

Use case: Feed this data into your dashboards to monitor venue health in real time.

Update Special Opening Times (optional)

API specs & endpoint

Set exceptional or holiday hours in advance for your Wolt venue directly from your system.

Hybrid delivery (optional)

Get Delivery Provider API specs & endpoint

Change Delivery Provider API specs & endpoint

These endpoints allow you to fetch the current delivery provider, and change the defined delivery provider. You can choose whether your orders are delivered by a Wolt courier or your own fleet (self delivery).

Can be performed successfully only if the venue has hybrid delivery functionality enabled.


Best Practices

  • Monitor venue health: Use recent order status signals to identify operational issues early.

  • Sync hours regularly: Ensure real-world hours match what’s shown in Wolt.

  • Set downtime responsibly: Use the Special opening hours endpoint’s reason field when setting a venue offline to give visibility to Wolt support.